Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning?
我能为我的朋友预订一间单人房吗? 他将于明天早上到达上海。

Would you mind filling in this form and pay a hundred yuan in advance for him.
请填好并预付一百元钱。

This is a receipt for paying in advance. Please keep it.这是预付款收据，请收好。

Have you any vacant (spare) room in the hotel?旅馆里有空余房间吗？

Sorry, we have no vacant (spare) room for you. But I can recommend you to the Orient Hotel where you may get a spare room.
对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。

Good afternoon, my room number is 321. Any mail for me?
下午好！我的房号是321。有我的信吗？

Yes. You have two letters and one telegram, also a message was left by a lady before one hour.
有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。

I'll mail a letter to U.S.A.by airmail.我要寄一封航空信到美国。

How much do I have to pay for you?我要付多少钱？

A letter generally mails to America-Europe-Africa by airmail. First 20 grams is 20 yuan.
通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。

Dialogue A

(A: Receptionist B: Guest)
B:  I want a double room with a bath. How much aa day doyou charge?
A:  It is a hundred yuan a day including heating fee but excluding service charge.
B: It's quite reasonable.
A: How long do you intend to stay in this hotel?
B: I shall leave in a fortnight (half a month).
A: Have you got through with the check-in procedure?
B: Oh, yes, I'm going to fill in the form of registration right now. Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning?
A: Sure. Here is the form for reservations. Would you mind filling in this form and pay hundred yuan in advance for him.
B: All right. This is one hundred yuan to pay for my reservation.
A: Thank you. This is a receipt for paying in advance. Please keep it.

Dialogue B

B:  Have you any vacant (spare) room in the hotel?
A: Sorry, we have no vacant (spare) room for you. But I canre commend you to the Orient Hotel where you may get as pare room.
B: That sounds very good! Can I book the plane ticket (train ticket, ship ticket) here?
A: Please go to the CAAC office to book your plane ticket. If you want to book your train ticket or ship ticket, you'd better go to the Shanghai International TravelService.
B:  Could you tell me how many kinds of rooms do you have?
A: There are single rooms, double rooms, suites and deluxe suites in our hotel. Every room is equipped with a bat hand a telephone.
B: Oh, I see. Thanks.
A: You are welcome.

Dialogue C

(A:  Guest B:  Receptionist)
A: Good afternoon，my room number is 321. Any mail for me?
B: Yes. You have two letters and one telegram, also a message was left by a lady before one hour.
A: Let me see who called...? I have to make a phone call．Will you get me the party？ Here is the number．
B:  OK. Wait for moment.... Here is your party.
A:  Thank you.I'll mail a letter to U.S.A. by airmail. How much do I have to pay for you?
B: A letter generally mall to America- Europe- Africa by airmail. First 20 grams is 20 yuan．Each additional 20grams is 15 yuan.
A: Oh, I see. Thank you very much.

Words and Expressions

heating fee 供暖费
exclude      vt.把……排除在外
reasonable      a.价钱公道的，不贵的
fortnight      n.十四日，两星期
procedure     n.过程，步骤，程序
check－in procedure 住宿登记手续
registration     n.登记，注册
deluxe suites   豪华套房